FREQUENTLY ASKED QUESTIONS (FAQ)

Through DHR trains to Kurseong and Darjeeling start from Siliguri, the second largest city in Bengal.
DHR is accessible by Indian Railways services from across India at New Jalpaiguri (NJP) station, which is 6 km from Siliguri.
Siliguri has good road links to all parts of India and is the road hub for Sikkim, Bhutan and the North Eastern states.
The nearest airport is at Bagdogra (IBX), which is 15 km from Siligiuri, 40 km from Kurseong and 70 km from Darjeeling.
 
 
DHR tickets can be booked on-line at http://www.irctc.co.in or in person at Indian Railways computerised reservation counters nationwide or at DHR stations at Darjeeling, Ghum, Kurseong, New Jalpaiguri or Siliguri Junction.
Each of the DHR trains has a 5 digit train number [link to Our Services]; these and the station codes need to be quoted when booking.
The “Joy Trains” between Darjeeling and Ghum and the “Jungle Safari” between Siliguri Junction and Rongtong are round trips but all other services have to have the outward and return journeys booked as two separate reservations.
The IRCTC website now accepts overseas (non-Indian) credit cards. Simply select ‘International Cards’ at the payment stage.
Helpful advice on how to register and activate your IRCTC account is at http://www.seat61.com
Please visit http://www.indianrail.gov.in or http://www.irctc.co.in for availability of tickets or ask at DHR stations at Darjeeling, Ghum, Kurseong, New Jalpaiguri or Siliguri Junction.
If you do not have a confirmed seat reservation, you can check your Waitlist position by visiting http://www.irctc-pnr-status.com
For the latest information please check
send an e-mail to dhroffice.kurseong@gmail.com
phone our control office on +91 354 200 5734 or +91 900 204 1955 during office hours (Monday to Saturday 9:00 am until 5:00 pm).
Most DHR trains have a toilet in each coach – except for the “ Joy Trains” between Darjeeling and Ghum. All principal DHR stations also have public toilets open at times when trains arrive and depart.
Sorry, DHR does not serve meals on board – except by arrangement on privately charted trains. However, vendors are at most stations to cater for the needs of passengers.
Sorry, DHR does not provide hotels, local transport or inclusive holiday packages. However, there are local tour agencies which cater for these needs.
DHR charters complete steam or diesel-hauled trains and also exclusive coaches on regular advertised services.
DHR trains and locations can be hired to shoot films and for professional photoshoots.
There are no restrictions on private photography of DHR but, in the current security situation, photography on the Indian Railways main line system is not permitted without specific prior approval.


Director / DHR
Elysia Place
Kurseong, Dist. Darjeeling
West Bengal, India - 734 203

Email:
dhroffice.kurseong@gmail.com
director.dhr@gmail.com


Director / DHR
Camp Office, Siliguri NG LOCO Shed
P.O. Pradhan Nagar
Siliguri Jn, Dist - Darjeeling
West Bengal, India-734003

Email:
dhroffice.kurseong@gmail.com
director.dhr@gmail.com
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